TCCS Teledentist
Privacy Policy
Privacy Policy — TCCS Teleservices
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1. Introduction
TCCS Teleservices (“TCCS,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, share, and protect your personal and health information when you use our teledentistry services, website, or any related communication platforms.
By using our services, you agree to this Privacy Policy.
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2. Information We Collect
We may collect the following types of information:
A. Personal Information
• Name, date of birth, contact details, and address
• Login or account details (if applicable)
B. Health Information
• Dental and medical history
• Uploaded photos, records, or forms submitted for virtual consultation
• Provider notes, treatment recommendations, or prescriptions
C. Technical Information
• Device type, IP address, browser type, and usage logs
• Cookies or similar tools that help us improve your experience
D. Payment Information
• Only if you pay for a consultation or subscription directly through our platform.
• Payments are processed securely through third-party vendors.
TCCS does not store your full payment details.
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3. How We Use Your Information
We use your information to:
• Provide virtual dental consultations and related services
• Communicate with you about appointments, results, or follow-up care
• Maintain records in compliance with dental regulations
• Improve and personalize your experience
• Ensure platform security and prevent fraud
• Comply with legal or regulatory obligations
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4. How We Share Information
TCCS may share your information only when necessary to provide or support your care:
• With your dentist or other authorized healthcare providers
• With technical vendors who assist with hosting, messaging, or secure storage
• When required by law (such as for public health or safety reasons)
• In de-identified form for analytics or research
We do not sell or rent your personal information.
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5. Data Security and Storage
• We use secure, encrypted systems to store your information.
• Access is limited to authorized personnel and your care providers.
• While we take reasonable measures to protect your information, no system is 100% secure.
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6. Your Rights
You have the right to:
• Request corrections or updates to your information
• Request deletion of non-medical personal data (where legally allowed)
• Withdraw consent for telehealth communication at any time
To exercise your rights, contact us at admin@truecarecallservice.net.
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7. Retention
We retain records for the period required by law or regulation, after which they may be securely deleted or archived.
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8. Children’s Privacy
TCCS does not knowingly collect personal information from children under 13.
Minors under 18 may only use services with parent or guardian consent.
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9. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with an updated “Effective Date.”
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10. Contact Us
If you have any questions about this Privacy Policy or your data:
TCCS Teleservices